Discover our success stories
Project completed
Our work is a continuous dance between innovative technology and human experience.
We transform companies and organizations into customer-centric realities, guiding them on a secure, integrated, and sustainable multichannel growth journey.
- Date
- 1 February 2024
XCC ha immaginato un mondo in cui i processi di CDP fossero più semplici e accessibili per Enti Pubblici e le Imprese. La sfida era rendere la compilazione e l'invio di documenti più agevoli attraverso il sistema CRM. Il Portale MAV è diventato il punto di accesso, consentendo di richiedere finanziamenti, verificare lo stato delle richieste e aggiornare informazioni anagrafiche in modo intuitivo.- Date
- 22 January 2024
Operating in the environmental, water, and energy sectors, the Hera Group provides services to over 4.2 million citizens in 311 Italian municipalities. To address crucial technological challenges, the Group relies on XCC to assess and optimize integration flows, achieving greater clarity and a solid technological foundation. This partnership reflects the joint commitment to operational and technological excellence, contributing to the creation of a more sustainable and circular economy.- Date
- 21 November 2023
XCC and Giva Group revolutionized the Forge division with Salesforce, accelerating business operations and enhancing efficiency. The partnership with Giva Group demonstrates that targeted innovation and the adoption of modern solutions can lead to significant business transformation.- Client
- renovars
- Date
- 21 November 2023
- Website
- View website
Renovars tackled the challenge of creating a unified CRM for its diverse businesses, enhancing engagement, and optimizing processes. The holistic approach and strategic integrations led to a 360° view of customers, enhancing operational efficiency, and consolidating inter-company collaboration.- Client
- carpoint
- Date
- 21 November 2023
- Website
- View website
La soluzione XCC per Carpoint ha ottimizzato l'efficienza dei processi aziendali tramite una piattaforma integrata e l'uso di strumenti di gamification e reportistica avanzata. L'integrazione con gli strumenti Ford ha migliorato la gestione dei lead e l'efficacia delle vendite, consolidando la competitività di Carpoint nel settore automobilistico.- Client
- Mastercard
- Date
- 1 September 2022
- Website
- View website
XCC for Mastercard has developed a Salesforce solution that analyzes the trends in commerce and tourism in Italy. By using Mastercard data, the analysis enables the identification of behaviors, prediction of future trends, and monitoring of tourist and commercial flows.- Client
- UFI filters
- Date
- 1 July 2022
- Website
- View website
The HR FORCE project for UFI filters aims to enhance the employee experience by redefining human resources processes and utilizing the Work.com platform. It integrates with ERP systems to gather employee information and standardizes payment models across different nations. The goal is to digitize onboarding, performance evaluation, and employee offboarding.- Client
- OVS
- Date
- 1 November 2021
- Website
- View website
OVS has implemented Salesforce Service Cloud and Marketing Cloud to optimize CRM workflows and customer engagement. Customized automated flows have been created to manage email communications, SMS, and push notifications. Additionally, communication templates have been developed, and advanced customizations have been made using AmpScript. XCC has simplified communications by centralizing everything in Salesforce Marketing Cloud and integrated the abandoned cart feature for automated remarketing. These solutions have contributed to improving operational efficiency and providing a personalized shopping experience for customers. XCC continues to work in a scalable manner across different OVS brands.- Client
- Soluzione Prestito
- Date
- 1 September 2021
- Website
- View website
XCC and Soluzione Prestito have formed a partnership to offer advanced financial solutions. Through the use of Salesforce, XCC has implemented a project on the sale of the fifth, allowing Soluzione Prestito to optimize their business processes. The training provided by XCC has enabled Soluzione Prestito to acquire skills in Salesforce and deliver better service to their clients. The collaboration is based on the experience and professionalism of both parties, aiming to provide innovative solutions in the financial industry.
- Date
- 21 November 2023
XCC and Giva Group revolutionized the Forge division with Salesforce, accelerating business operations and enhancing efficiency. The partnership with Giva Group demonstrates that targeted innovation and the adoption of modern solutions can lead to significant business transformation.
